Privacy

Privacy policy

Last updated 14 October 2026. Zetavolt LLC, Florida, United States. Applies to zetavolt.org, the ZetaVolt app for Android and the ZetaVolt app for iPhone and iPad.

We do not sell your information, we do not show advertising, and we do not use advertising or tracking companies. This page explains, in plain words, what we keep, why, who else handles it, how Zeta learns, and how to delete it. The Terms of Service and the Refund Policy go with it.

What we keep

• Your account: name, email address, a scrambled (hashed) form of your password — never the password itself — and your date of birth, which we use only to apply age rules.
• What you create: your profile, posts, comments, photos and videos, messages, files and documents in Volt and the Workshop, and the business records you or your company add (people, companies, deals, orders and so on).
• Ask Zeta: your questions and Zeta’s answers, so you can come back to a conversation.
• Accounts you connect: when you connect another service (for example Slack or a CRM), we keep the access key it gives us, encrypted, and only use it for what you asked.
• What Zeta reads from your computer or phone: only with your permission, asked each time you let Zeta or an Assistant use a device. You can see and erase it at any time on What Zeta learned.
• Your voice: when you tap the microphone, the audio is turned into words (with punctuation) to fill the box you are typing in. We keep the words you send, not the recording.
• Live: real-time video effects, try-on and overlays run on your own device wherever possible; the camera is used only after you allow it. Only what you choose to save is kept, in Volt.
• Billing: which plan your company is on, how much of each limit it has used, invoices and the Paddle customer id. Card, PayPal and bank details are held by Paddle, never by us.
• Basic activity: the days you were active and which features you used, kept on our own servers to understand what works. No third-party analytics.
• Security records: sign-ins, the device and network address used, and important changes, to protect your account and investigate abuse.

What we do not do

• We do not sell or rent personal information.
• We do not show ads, and we have no advertising, tracking or data-broker partners.
• The apps do not track you across other companies’ apps or websites.
• We never read your phone’s contacts, location or other apps on our own. Contacts are only the ones you choose to import, to invite people; you can remove them at any time.

Why we use it

To run the parts of ZetaVolt you use: show your profile and posts to the people you choose, deliver messages, keep your files, let Zeta answer with your own information when you ask it to, keep accounts safe, follow the law, and fix problems. Zeta only uses information you are allowed to see.

How Zeta learns

Zeta, ZetaVolt’s AI, learns from how ZetaVolt is used — questions, files, folders, records and the public internet — so it gets better for everyone. There is no setting to turn this off, so we say it plainly here and in the Terms. What that means for you:

• What Zeta learns never shows one company’s or one person’s private information to anyone else. Each company’s data stays separate, and Zeta answers each person only with what that person is allowed to see.
• Information Zeta reads from your computer or phone, with your permission, is used only to learn and to help you. It is never shared with anyone, and it is never stored in Volt unless you explicitly ask. You can tell Zeta to forget it — one item or all of it — on What Zeta learned, separately for your computer, your phone and what you uploaded.
• Athlete profiles of people under 18 and sensitive HR fields (pay, medical, identity numbers) are kept out of model learning.
• Banking and security details are never read.

Who else handles it

A few companies run parts of the service for us, under contracts that limit them to that job. They receive only what is needed for that job:

• Hosting and storage: the cloud company that runs the website, the database (Supabase), and the file storage where Volt keeps documents, photos and video (Supabase Storage, or Cloudflare R2 once it is connected).
• Payments: Paddle.com Market Ltd (Paddle), the Merchant of Record for every paid plan, receives your name, email, billing country and payment details to take the payment, calculate tax and send the invoice. Its privacy policy applies to that.
• AI: when you ask Zeta something, the question and only the information needed to answer it are sent to the AI service that powers Zeta, to produce the answer. Zeta never sends unrelated private information.
• Web search: when Zeta searches the internet for you, the search words go to a search provider. Your private information does not.
• Email and text messages: an email service and a text-message service deliver what you ask ZetaVolt to send, and automatic replies to email you send us.
• Speech to text: when you use the microphone, the audio is processed by the speech service that powers Zeta’s voice, or by your own device’s built-in recognition. The recording is not kept.
• Services you connect yourself: Slack, Google, Microsoft, HubSpot, Salesforce and others receive what you tell ZetaVolt to send them.

We share information with authorities only when the law requires it.

AI apps you connect (ChatGPT, Claude)

You can let an AI app such as ChatGPT or Claude use your ZetaVolt. Nothing is shared until you sign in to ZetaVolt from that app and say yes on our page, where you choose one space (your own, or one company you belong to) and whether the app may add things as well as read them.

• The app receives only what each of its requests returns — for example the search results or the record it asked for — from the space you chose, and only what you could see yourself.
• It can never read or send your messages, approve anything, delete anything, see another company, or see banking details.
• What the app then keeps is governed by that app’s own privacy policy, not this one.
• Disconnect any app at any time on Connected apps; it stops at once. Leaving a company, or deleting your account, disconnects it too.
• We keep a record that an app was connected and used (which app, when, and which kind of request), never the content of your chat with it. Connecting an outside AI app is for people 18 and over.

Content checks

To keep ZetaVolt free of explicit content, cursing, hate speech and extremism, everything posted or sent — words, photos, videos and sites — is checked automatically when it is shared, including by an AI moderation service that receives only that content. We keep a record that something was stopped (the kind of problem and when), never the content itself. Photos, videos or documents you show Zeta with “What is this?” are looked at to answer you and are not kept.

Who can see what you post

You choose. Your profile sections, posts and photos each have a setting (everyone, your connections, or just you). Inside a company, colleagues see the company’s records according to their role. Anything posted publicly can be seen by anybody.

Young people

You must be at least 14 to have a ZetaVolt profile. Profiles of people under 18 are never shown publicly, and private messages for them need a parent or guardian’s approval.

Security

Connections are encrypted (HTTPS). Passwords are hashed; access keys for connected services are encrypted. Each company’s information is kept separate from every other company’s, and every request is checked against who you are and what you are allowed to see.

How long we keep it

As long as your account exists, or until you delete something. When you delete something it is erased, not hidden. When you delete your account, everything below goes at once. Routine backups kept by our database host are never restored to bring deleted data back and expire on the host’s schedule.

Deleting your data and keeping your account

• One file: in Volt, move it to the trash, then Delete forever (or Empty trash). Every version is erased, from storage too, with the words Zeta read from it.
• One conversation with Zeta: on Ask Zeta, under Your chats, choose Delete (or Delete all conversations). The questions, the answers and what Zeta kept from them are erased.
• What Zeta learned from your computer, phone or uploads: on Zeta’s memory.
• Everything at once: zetavolt.org/account/data erases your own files, Ask Zeta conversations, what Zeta remembers about you, your posts, comments, photos and videos, and the rest of what you made, and keeps your sign-in, profile, connections, plan and your companies’ business records.

Deleting your account

You can delete your account yourself, at any time, in the app or on the website:

• Sign in, open the menu, and choose Delete account (under your name, next to Sign out) — or go straight to zetavolt.org/account/delete.
• Check what will be deleted, type DELETE, enter your password, and confirm.

What is deleted immediately: your account and sign-in, your profile, posts, comments, reactions, photos and videos (from storage too), connections, saved items, notifications, Ask Zeta conversations, what Zeta learned from your devices, your connected accounts, your own space in Volt and the Workshop, and any company where you are the only member.

What stays: a company that has other members keeps its business records (for example deals and orders you entered for it), no longer linked to you. If you were its only owner, another member becomes owner. Security and audit records needed to protect the service or required by law are kept without your name. Messages you sent to other people are deleted from their conversations too.

If you cannot sign in, email zetavolt@zetavolt.org from the address on your account and we will delete it for you.

Your choices and rights

You can see and change your information in the app, download your files from Volt and your records from each product, control which devices Zeta may read on Zeta’s access, tell Zeta to forget what it read there, disconnect connected accounts, and delete your account — all yourself, at any time. Depending on where you live you may have further rights (for example under GDPR or the California Consumer Privacy Act: to know, to delete, to correct, and not to be discriminated against for using them — we never sell or share personal information for advertising). Write to zetavolt@zetavolt.org; the reply is automatic and the self-serve steps are on Help.

Changes

If this policy changes in a way that matters, we will say so in the app before the change applies.

Contact

Zetavolt LLC, Florida, United States. Questions about privacy: zetavolt@zetavolt.org (answered automatically), or Help. Terms of Service · Refund Policy.