Terms

Terms of Service

Last updated 14 October 2026. Zetavolt LLC, Florida, United States.

These are the terms for using ZetaVolt — the website, the apps for Android, iPhone and iPad, and everything inside them (the CRM, Supply Chain Management, HR, RFQ, Live, the dialer, Zeta, Volt, the Workshop, Code & Deploy, Social and Athlete). ZetaVolt is made and run by Zetavolt LLC, a Florida company (“we”, “us”). By creating an account or using ZetaVolt you agree to them, and to the Privacy Policy and the Refund Policy.

1. Who can use ZetaVolt

You must be at least 14 to have an account. Under 18, a parent or guardian is involved: profiles are never shown publicly and private messages need their approval.
You must give true information about yourself and keep your sign-in private. You are responsible for what happens under your account.
A business account is for a real business. The person who creates a company is its Owner.

2. Companies, Owners and the people in them

A company on ZetaVolt is controlled by its Owner, who can add people, give them roles (administrators and members at different levels), change the plan and billing, and close the company. Administrators can do what the Owner allows.
Each plan includes a number of people. The Owner decides who is in the company; records entered for the company belong to the company.
One account can belong to several companies and also have its own personal space.

3. Plans, billing and payment

Every new account starts on the Free plan. Paid plans are monthly, per company, and renew automatically each month until cancelled.
Each paid plan includes a number of people. More people are $19 each a month, the same on every plan (Free is for one person; Starter holds up to three). Add-ons are extra monthly items or one-time packs. Each plan includes dialer minutes; more minutes are one-time packs used that month, and on a paid plan a 500-minute pack is charged automatically to your payment method when the minutes run out (you are told each time, and an owner can set the most a month or turn it off). The current plans, limits and prices are on the Plans page and are part of these terms.
Purchases are sold by Paddle.com Market Ltd (Paddle), our Merchant of Record and reseller. Paddle takes the payment (card, PayPal, Apple Pay or Google Pay), calculates and collects any sales tax or VAT, and issues the invoice. Paddle’s own terms apply to the payment itself. ZetaVolt never stores your card or bank details.
Prices can change. We give at least 30 days’ notice in the app or by email before a change applies to a plan you already pay for.
You can cancel at any time on Plans and usage; the plan stays until the end of the paid month and nothing more is charged. Any payment is refunded in full when asked within 14 days of it, for any reason. The Refund Policy has the details.
If a payment fails, the plan is marked past due; you keep access for a short time to fix the payment method, after which the company returns to the Free plan. Reaching a limit never locks your data: everything stays readable and exportable; only adding more waits for an upgrade.

4. Content rules

ZetaVolt is for everyone, so some things are not allowed anywhere on it, including in Zeta, Live and the Workshop: explicit or sexual content, cursing in any language, slurs, hate speech, racism, sexism, extremist content, and anything illegal or that harms others. Everything shared is checked automatically when it is shared; content that breaks the rules is not shared or is removed, and counts as a warning. Three warnings restrict an account. We may remove content and close accounts that break these rules or the law.

5. Your content and ours

What you create or upload stays yours. You give us the permission needed to store it, show it to the people you choose, process it, and run the service — nothing more.
You are responsible for having the rights to what you upload, including contacts and business records you import.
ZetaVolt, Zeta, Volt and our software, names and designs are ours. You may use them only through the service.

6. Zeta learns from use

Zeta, ZetaVolt’s AI, learns from how ZetaVolt is used — questions, files, folders, records and the public internet — to get better for everyone. This is part of the service.
What Zeta learns never shows one company’s or one person’s private information to anyone else; each company’s data stays separate.
Information Zeta reads from your computer or phone, with your permission, is used only to learn and help you. It is never shared with anyone and never stored in Volt unless you explicitly ask. You can tell Zeta to forget it at any time.
Athlete profiles of minors and sensitive HR fields are kept out of model learning.
Zeta’s answers, forecasts and suggestions can be wrong. Check anything important before acting on it; consequential actions always wait for your approval.

7. The dialer and messaging

When you call, text or email people through ZetaVolt you must follow the laws that apply to you, including the TCPA and Do Not Call rules in the United States, consent and calling-hour rules, and the equivalents where your contacts are. Recording and transcribing calls may need consent from everyone on the call; it is your responsibility to get it. Numbers and minutes may be withdrawn for abuse.

8. Code & Deploy, Live and sites you publish

Sites, apps and media you build or publish through ZetaVolt are yours and your responsibility, including their content and their compliance with the law and these content rules.
We may take down a site or app that breaks these terms, harms the service or others, or receives a valid legal complaint.
Live processes video on your own device where it can; media you choose to keep is stored in Volt and counts against your plan’s file storage.

9. RFQ and government data

RFQ reads public sources (for example SAM.gov and USAspending). We do not guarantee that a notice, award, forecast or recompete is complete, current or correct, and nothing in RFQ is a promise of an award. Check the source before you bid.

10. Services you connect

When you connect another service (Slack, Google, Microsoft, a CRM, an AI app such as ChatGPT or Claude, or a payment or shipping system), you allow ZetaVolt to use it as you direct, under that service’s own terms. Disconnect any of them at any time.

11. Ending an account

You can delete your account at any time on Delete account. What is deleted and what a company keeps is explained in the Privacy Policy.
You can export your files from Volt and your records from each product at any time, including after reaching a limit.
We may suspend or close accounts that break these terms or the law, after warnings where the rules say so.

12. No warranty; limits on our responsibility

ZetaVolt is provided as it is and as available. We do not promise it will always be available, error-free or fit for a particular purpose, and we do not promise business results. To the fullest extent the law allows, Zetavolt LLC is not liable for indirect, incidental, special or consequential damages, or for lost profits, data or business, and our total liability for anything arising from the service is limited to the amount you paid us in the twelve months before the claim (or $100 if you paid nothing). Some places do not allow some of these limits; then they apply as far as they can.

13. Governing law and disputes

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Disputes are brought in the state or federal courts located in Florida, and you agree to their jurisdiction, except that either side may seek an injunction anywhere to protect its rights. Consumers keep any rights their own law gives them that cannot be waived.

14. Changes to these terms

When these terms change in a way that matters, we show a notice in the app before the change applies and update the date at the top. Using ZetaVolt after that date means you accept the new terms.

15. Contact

Zetavolt LLC, Florida, United States. Support is automatic and self-serve: answers, refunds, cancellations, data export and account deletion are all available in the app and on Help. Email: zetavolt@zetavolt.org (answered automatically).