Help
ZetaVolt support
Everything here is answered and done automatically — by Zeta and by the buttons below — any hour, with no waiting for a person.
Ask about your plan, a refund, your data or anything else
Do it yourself, right now
- Refund — a full refund within 14 days of the first payment, automatic.Plans and usage → Request a refund
- Cancel — keep access until the end of the paid month.Plans and usage → Cancel at the end of the month
- Invoices and payment methodPlans and usage → Manage billing and invoices
- Export your data — every list of every product as CSV, Excel or JSON, everything at once as a ZIP, or a whole Volt folder.Volt → Export your data · in Volt, any folder → Download as ZIP
- Delete your data, keep your accountMenu → Delete my data
- Delete your accountMenu → Delete account
- What Zeta learned — see it, forget any of it.Separately for your computer, phone and uploads
Contact us
Email zetavolt@zetavolt.org — answered automatically — or send a message here and get the answer at once.
How do I get the app?
Open Download app on your phone and follow the steps for it.
I forgot my password
Use Forgot password on the sign-in page. If you are in a company, an owner there can also reset it for you.
How do plans, people and add-ons work?
Every new account starts on the Free plan. Paid plans are per company and each includes a number of people; more people are $19 each a month on any plan. Add-ons raise one limit at a time. See Plans.
How do refunds and cancelling work?
Cancel any time and keep access until the end of the paid month. A full refund of the first payment is automatic within 14 days. Billing mistakes are always refunded. See the Refund Policy.
What are the two kinds of storage?
Records (contacts, deals, shipments, employees) are limited by count. File storage in Volt (documents, photos, video) is measured in gigabytes (GB): 15 GB on Free, up to 1 TB on Business.
What are ZetaVolt’s content rules?
No explicit or sexual content, no cursing in any language, no slurs, hate speech, racism or sexism, and no extremist content — for everyone, everywhere on ZetaVolt, including Zeta. Content that breaks the rules isn’t shared (or is taken down) and counts as a warning. Three warnings restrict an account.
How do I report a post or block someone?
On a post, open its ⋯ menu and choose Report post. On a person’s profile, open the menu and choose Block; they can no longer see you or message you. Reports are reviewed, and content that breaks the rules is removed.
How does Zeta learn, and can it forget?
Zeta learns from how ZetaVolt is used, and never shows one company’s or person’s private information to anyone else. What it reads from your computer or phone, with your permission, is only for learning and helping you — never shared, never stored in Volt unless you ask — and you can tell it to forget on What Zeta learned. See the privacy policy.
Can I delete my files and data but keep my account?
Yes. One file: Volt → move it to the trash → Delete forever. One conversation: Ask Zeta → Your chats → Delete. Everything at once: menu → Delete my data. It is erased, from storage too, and your account, profile and connections stay.
How do I delete my account?
Open the menu, and under your name choose Delete account, or go to Delete account. What is deleted is explained in the privacy policy.
How do I use ZetaVolt inside ChatGPT or Claude?
Add the address https://zetavolt.org/mcp as a connector or app (in Claude: Customize → Connectors → Add custom connector), choose Connect, and sign in to ZetaVolt. You pick one space and whether it may add things. See and disconnect your apps on Connected apps.