Full access10 of your 10 free Zeta credits leftUse everything with 10 free Zeta credits — no sign-up needed. Nothing saves until you sign up.Sign inSign up
Menu

Guest · Full access

Use everything with 10 free Zeta credits — no sign-up needed. Nothing saves until you sign up.

Sign upSign in

PrivacyTermsRefundsHelp

ZETAVOLT
HomeZetaVoltConnectionsMessagesWorkshopNews
These are example records, so you can see how Freight Billing Audit works. Sign up and your own records start here.

Work

Example Freight Lines · PRO EXF-220152

Invoiced 2026-10-20 · shipped 2026-10-15 · 33602 → 30301 · 450 lb · class 70 · LTL

← All bills

Pay the approved amount; hold the rest

Billed

$371.00

Approved to pay

$306.00

Held back

$65.00

Checked against LTL transportation agreement 2026 · contest in writing by 2027-01-18 · an overcharge claim can be brought until 2028-04-20.

  • No diesel price for the ship week yet, so the fuel surcharge was not checked.

Findings

  • Accessorial not in the contract or above ithold $30.00

    Residential billed $120.00; the contract says $90.00.

    Invoice: residential charge $120.00

    Contract: Residential $90.00

  • Accessorial not in the contract or above ithold $35.00

    notify charge ($35.00) is not in the contract's accessorial schedule.

    Invoice: notify charge $35.00

    Contract: Schedule: Liftgate $75.00, Residential $90.00

The bill’s lines

CodeLineAmount
400Freight$600.00
DSCDiscount$-432.00
FUEFuel surcharge$48.00
RESIDENTIAL_residential charge$120.00
NOTIFY_CHARGnotify charge$35.00
Total$371.00

From carrier-portal-export.csv (file).

The written notice

Under 49 U.S.C. § 13710 a bill must be contested in writing within 180 days of receipt (your contract may give fewer). ZetaVolt drafts the notice; you send it to the carrier — ZetaVolt sends nothing to a carrier by itself.