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Work

Example Freight Lines · PRO EXF-220170

Invoiced 2026-10-26 · shipped 2026-10-21 · 33602 → 28202 · 700 lb · class 70 · LTL

← All bills

Contested in writing

Billed

$365.00

Approved to pay

$345.00

Held back

$20.00

Checked against LTL transportation agreement 2026 · contest in writing by 2027-01-24 · an overcharge claim can be brought until 2028-04-26.

  • No diesel price for the ship week yet, so the fuel surcharge was not checked.

Findings

  • Accessorial not in the contract or above ithold $20.00

    Liftgate billed $95.00; the contract says $75.00.

    Invoice: liftgate charge $95.00

    Contract: Liftgate $75.00

The bill’s lines

CodeLineAmount
400Freight$750.00
DSCDiscount$-540.00
FUEFuel surcharge$60.00
LIFTGATE_CHAliftgate charge$95.00
Total$365.00

From carrier-portal-export.csv (file).

The written notice

Under 49 U.S.C. § 13710 a bill must be contested in writing within 180 days of receipt (your contract may give fewer). ZetaVolt drafts the notice; you send it to the carrier — ZetaVolt sends nothing to a carrier by itself.

The shipper
Date: 2026-11-04

To: Example Freight Lines (EXFR)
Re: Written notice contesting PRO EXF-220170 dated 2026-10-26

Under 49 U.S.C. § 13710(a)(3)(B), The shipper contests the charges below on the bill named above, within the time allowed. The audited amount of $345.00 is approved for payment; $20.00 is held pending your corrected bill or your written reply.

1. Accessorial not in the contract or above it — Liftgate billed $95.00; the contract says $75.00. Invoice: liftgate charge $95.00. Contract: Liftgate $75.00. Held: $20.00.

Please reply in writing with a corrected bill or the rate basis for each charge (§ 13710(a)(1)). Reference your contract LTL transportation agreement 2026 with The shipper.

The shipper